Return Policy

We understand that sometimes you may need to return a product, and we want to make thatprocess simple and transparent.

Eligibility

Items must be unused, unopened, and in original packaging.Requests must be made within 7 days of receiving the order.Perishable or customized products are non-returnable.

How to Process a Return

Contact our support team with your order number and reason for return.Await approval and detailed return instructions.Pack the item carefully and ship it to the address provided.Unauthorized returns will not be accepted.

Refund Policy

After receiving and inspecting your returned items, we will notify you about the approval or rejection of your refund. Processing Time: 7–10 business days. Refund Method: Original payment method used during checkout. Shipping Charges: Non-refundable unless the return is due to our error. Rejected returns will be sent back at your expense.

[In case of online payment failures, refund may take additional 2–3 working days depending

on your bank.]

Cancellation PolicyWe allow cancellations within 24 hours of placing your order, provided the order has not been shipped. To cancel, contact our support team with your order number immediately. After shipping, cancellations are not possible; however, returns may be requested after delivery, following our return policy.

[For perishable bakery items, cancellation or modification is not possible once the product

has entered the preparation stage.]