Sana Bakery

Privacy Policy

At Sana Bakers, your privacy and trust mean everything to us. We are dedicated to protectingyour personal information and ensuring that your shopping experience is safe, reliable, andsecure. This Privacy Policy explains how we collect, use, and safeguard the information you

share with us when you visit our website, make a purchase, or engage with our services.

By using this website, you agree to the terms and practices described here. If you do not agree,we request that you discontinue using our services immediately.

What Information We Collect

We collect data to make your shopping experience personalized, efficient, and safe.

Personal Information:

Shipping address

Email address and phone number

Payment details such as debit/credit card information or UPI ID

Account login details (if you register an account with us)

Non-Personal Data:

IP address, browser type, and operating system

Clickstream data showing your navigation patterns

Device information for site optimization

Demographic details like location or preferences (if shared voluntarily)

How We Use Your Data

Your data is never misused and is only used for legitimate business purposes, including but not limited to:Order Fulfillment: To process, package, and deliver your purchases efficiently.Customer Support: To respond to inquiries, complaints, or special requests in a timely manner.Marketing Communications: To send promotional emails, exclusive discounts, and newsletters

— only if you opt in.

Service Improvements: To analyze browsing data and improve our website’s speed, design, anduser experience.Fraud Prevention: To detect suspicious transactions and protect you from unauthorized use of your account. Legal Compliance: To meet legal obligations, audits, or regulatory requirements.

[Customer Feedback & Loyalty Programs: To enhance our product offerings and reward repeat

customers.]How We Protect Your Information

We implement stringent data security measures to ensure your information stays protected: Secure Socket Layer (SSL) encryption for safe transactions. Regular security audits and vulnerability checks. Restricted access to sensitive data to authorized personnel only. Monitoring of transactions for unusual activities.

[All physical documents containing customer information are stored securely at our premises

and destroyed after legal retention periods.]

Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share necessary information with: Delivery Partners: To ship your order to your address accurately. Payment Processors: To complete financial transactions securely. Legal Authorities: When required to comply with legal requests or enforce policies.

[IT service providers, digital marketing agencies, or audit consultants, who are bound by

confidentiality obligations.]

Cookies and Tracking

Cookies help us offer a better, more personalized user experience by: Remembering your preferences and cart items. Suggesting products based on browsing history. Improving load speed and page performance. You may disable cookies in your browser settings, but this may limit certain site features.

Your Rights

Under data protection laws, you have the right to: Request a copy of the personal data we hold about you. Update or correct inaccurate information. Withdraw consent for marketing communications. Request deletion of your personal data. To exercise these rights, email support@sanabakers.com.

[We may require identity verification before processing any data-related request.]Policy Updates

We reserve the right to update this Privacy Policy as needed. Please check this page periodically

for changes.